What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump troubles in Tucson during the cooler months, when they’re necessary to keep you comfortable. While you know the team at Ambient Air will constantly be there ASAP when you need us for a heat pump repair, there are some things you can do to double check a repair is important and save yourself some money if it’s not. We’ve collected this checklist of things to try before you give us a call.

  1. It may sound silly, but make sure everything is set to “on”. We’ve been to more than a few calls only to discover the thermostat or the heat pump itself is set to off.
    • Is the thermostat switched to heat? If yes, raise the temperature by five degrees to test if it turns on.
    • If everything looks correct, inspect your heat pump switch (if it has one) and check the fuses and circuit breaker that protect the extra heating element (if it has one).
  2. If the heat pump still hasn’t kicked on, revisit your thermostat.
    • Try changing the battery, if it has one.
  3. Is an obstruction causing your heat pump to not work?
    • Check your air filters inside your air handler to make sure they’re not clogging things up.
    • Are your room heating registers open and unobstructed?

If you’ve moved through this checklist and you still need a heat pump maintenance check, call Ambient Air at 520-201-3871 and we’ll return your home back to the welcoming and cozy place you expect this time of year.

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